As a leader in the delivery of legal services, TrustPoint International provides clients with a complete portfolio of end-to-end eDiscovery offerings including collections, processing, analytics, predictive coding and managed review. These offerings are complemented by a project management organization whose primary focus is ensuring each engagement is supported with the best processes and best people available. Leveraging a combination of legal, technology and project management expertise, TrustPoint International has become one of the most efficient and cost effective legal service providers in the world.
TrustPoint International delivers phased project management support consistent with the procedures outlined in the Electronic Discovery Reference Model, Product Management Planning Guide (http://www.edrm.net). This phased approach supports the five following phases of eDiscovery project management:
An overview of each of these phases is provided in the following paragraphs.
The Scoping Phase
Phase 1 – The Scoping Phase lays the foundation for project success by aligning all teams to a common vision and goals. By defining the project scope and providing an overview of the context and constraints, this phase lays the foundation for project planning in the following phases. Elements considered in the scoping phase include:
This phase is initiated by clients, managed by TrustPoint International and culminates in the delivery of an initial project proposal that is used as the baseline for discussions during the planning phase.
The Planning Phase
Phase 2 – The Planning Phase provides project stakeholders an opportunity to discuss and develop a comprehensive project plan for how the eDiscovery project will be executed. This comprehensive project plan takes into consideration client requirements as viewed through the lenses of client resources, outside counsel requirements, opposing counsel considerations and TrustPoint International support including, but not limited to, the following areas:
During the planning phase, a dedicated TrustPoint International Project Manager will be assigned to translate client considerations into practical steps for detailed, actionable, and measurable evaluation of both the plan and plan execution. This phase culminates in the development and delivery of a detailed statement of work that is used as the formal guiding document for follow-on phase activities.
The Start Up Phase
Phase 3 – During the Startup Phase, project plans developed as part of planning activities are established, tested and validated to ensure programmatic and predictable execution of eDiscovery during follow-on project phases. Key deliverables during this phase include:
The Execution Phase
Phase 4 – The Execution Phase is focused on the translation of plans into action through the monitoring and managing of timelines, quality, performance, risk and budget. During this phase a dedicated Project Manager will ensure appointed points of contact are regularly updated on project developments and adjustments to ensure alignment of expectations among all project stakeholders.
The Closeout Phase
Phase 5 – The Closeout Phase is designed to ensure that all project closeout plan requirements are completed including proper disposition of data, understanding of metrics and documentation of project lessons learned. During this phase, project stakeholders, under the leadership of their TrustPoint International Project Management Team, are marshaled through key closeout activities to include:
The closeout phase ends active project management and serves as the formal project end point. The closeout phase also provides an opportunity for all engagement participants to document their efforts in order to ensure process improvement in follow-on efforts.
TrustPoint International’s project management organization is staffed with a combination of legal, technology and project management experts dedicated to ensuring client engagements are executed with the proper balance of urgency, focus and structure. The project management organization at TrustPoint provides each client with direct support to include:
Consisting of a combination of Solutions Engineers with an in-depth background in developing and managing processes, protocols and procedures, and Project Managers with demonstrated executional excellence in setting, meeting and exceeding client expectations, TrustPoint International’s extended Project Management organization is completely dedicated and focused on ensuring client success.
TrustPoint International helps clients address business and legal challenges associated with the discovery and review of electronically stored information with legal technologies and services for law firms, corporations and governments. Founded in 2008 and based in Atlanta, GA, TrustPoint International’s end-to-end eDiscovery services include forensic collections, processing, analytics, predictive coding and managed review and are supported from 15 national offices and eight national review centers.
To learn more about TrustPoint International and how our project management processes and people can save you time and money in your discovery efforts, contact us today on the Internet at TrustPointIntl.com, via email at firstname.lastname@example.org, or via phone at 1.855.669.1205.